Quandoo has announced that its reservation platform will disappear completely by the end of 2026. No takeover, no relaunch: a "planned and orderly" wind-down of the website, the app and all supporting infrastructure.
If your restaurant receives bookings through Quandoo, now is the time to think about what comes next. In this post you'll find out exactly what's happening, why Quandoo is shutting down, and why RestoManager is the logical alternative.
What does this mean for your restaurant?
Quandoo is winding down its services in phases:
- June 30, 2026 – guests can no longer earn points through the loyalty programme.
- September 30, 2026 – the website and app stop accepting new bookings. Existing reservations will still be honoured.
- October 1, 2026 – restaurants can no longer manage new or existing bookings through Quandoo.
- December 31, 2026 – the website, app and all infrastructure are taken offline for good.
In practice, this means your restaurant is left without a booking channel from October 2026 onwards, and your guest data will no longer be accessible after December 31 unless you export it yourself. Wait too long, and you don't just lose a booking channel — you lose years of guest data you built up.
Why is Quandoo shutting down?
Quandoo was acquired in 2015 by Recruit Holdings, a Japanese company best known for Indeed and Glassdoor. Restaurants were never Recruit Holdings' core business. After disappointing results since the pandemic — including losses in 2020 and layoffs in 2021 — and growing pressure from platforms like TheFork and local, commission-free alternatives, Recruit Holdings decided to shut Quandoo down as part of a broader portfolio review.
In other words, this isn't a technical failure of the platform — it's a strategic decision by a parent company for which restaurant reservations were never a priority.
Why switch to RestoManager now?
A forced switch is inconvenient, but it's also the perfect opportunity to choose a reservation system that's actually built for hospitality.
More reservations, without extra effort
RestoManager is an official Google partner. Guests can book directly via Google Maps and Google Search, without visiting your website first. More visibility, more guests, more revenue.
No commission on your reservations
RestoManager runs on a fixed monthly subscription — no commission per reservation. Whether you receive 50 or 500 guests a month, you pay exactly the same amount. You know upfront exactly what a reservation costs you, with no surprises later.
Gift vouchers = pure profit
With RestoManager's gift voucher module, you create an additional revenue stream. On average, 30% of gift vouchers are never redeemed — pure profit that goes straight into your pocket.
Positive reviews, strong reputation
After every reservation, RestoManager automatically sends a confirmation, a reminder and a review request. Positive reviews go straight to Google, so your online reputation builds itself.
A customer database that stays yours
All your guest data is stored in your own, GDPR-compliant customer database — not in a system that could disappear tomorrow. You build something that lasts, no matter what happens to a platform.
Marketing A.I. instead of a loyalty programme
Quandoo's points programme actually stops even before the rest of the platform — from June 30, 2026, guests can no longer earn points. RestoManager doesn't fill that gap with yet another generic points system, but with something smarter: Marketing A.I. Based on your guests' actual booking behaviour, Marketing A.I. automatically sends the right message at the right time, without costing you any extra time:
- Reward loyal guests with a personal thank-you or offer, automatically triggered after X visits.
- Win back guests who've drifted away with a targeted win-back campaign.
- Recognise birthdays and special occasions and make something of them.
The result is more engagement than a generic points system — and it keeps running, even after June 30, 2026.
Reserve AI: never miss a phone call again
Our Reserve AI takes reservations and answers frequently asked questions, giving you more time for your guests.
A smooth switch, no hassle
Your existing reservations and guest data won't be lost. Our team personally helps you export your data from Quandoo and move it into RestoManager, so you keep receiving bookings without interruption. The sooner you start, the smoother the switch — so begin before September 30, 2026, while Quandoo's export options are still active.
Try RestoManager Free for 30 Days
Don't wait until Quandoo closes its doors. Try RestoManager free for 30 days and experience how a reservation system built for the long term helps your restaurant move forward. No obligations, no risks.
